Filter cases by what matters to you. We've handled everything from massive data breaches to individual reputation management. Pick your poison below.
We've been in the trenches fighting for privacy rights and digital justice since day one. These aren't just wins on paper—they're real people we've helped navigate the messy world of data breaches, online harassment, and corporate overreach. Names changed, details protected, but the results? Those are 100% real.
Filter cases by what matters to you. We've handled everything from massive data breaches to individual reputation management. Pick your poison below.
Cybersecurity
Q2 2024 | Resolved
Mid-sized healthcare provider got hit with a ransomware attack that exposed 45,000+ patient records. The clock was ticking, regulatory bodies were circling, and our client was looking at potentially devastating fines...
Defamation
Q4 2023 | Settled
Small business owner facing coordinated fake reviews and social media attacks. What started as one disgruntled customer spiraled into an organized harassment campaign that threatened to tank a 15-year business...
Data Privacy
Q1 2024 | Resolved
Tech startup got caught with their pants down—marketing team had been buying third-party data lists without proper consent documentation. Privacy Commissioner came knocking, and things got real, real fast...
IP Protection
Q3 2023 | Won
SaaS company discovered their proprietary code showing up in a competitor's product. Former employee, non-compete agreements, and a whole lot of digital forensics work ahead...
Digital Rights
Q2 2023 | Settled
Content creator with 500K+ followers got permanently banned without warning or explanation. Their entire income stream disappeared overnight. Big Tech companies think they're untouchable, but...
Breach Response
Q1 2023 | Resolved
Disgruntled employee downloaded customer data before quitting. Three weeks later, that data showed up for sale on the dark web. Startups can't afford this kind of PR disaster, let alone the legal fallout...
Q2 2024 | Healthcare Provider (Confidential)
This one hit close to home. A mid-sized healthcare provider—think multiple clinics, decent patient base—woke up one Monday to find their systems locked down tight. Classic ransomware attack, but with a nasty twist: the attackers had already exfiltrated over 45,000 patient records before encrypting everything.
Our client was staring down the barrel of massive PIPEDA violations, potential lawsuits from affected patients, and regulatory scrutiny from both provincial and federal privacy commissioners. They had 72 hours to notify affected individuals, and they hadn't even figured out the full scope yet.
Their IT folks were scrambling to restore systems, but nobody was thinking about the legal minefield they were walking through. That's when they called us at 2 AM on a Tuesday.
First things first—we got their incident response team organized. Not just tech people, but legal, PR, and executive leadership all on the same page. Set up a proper command structure because chaos doesn't solve breaches.
We immediately engaged forensic specialists to figure out what data was actually compromised. No point in notifying everyone if we didn't know the real scope. Meanwhile, we drafted preliminary notifications to buy us time with the Privacy Commissioner while keeping them in the loop.
The tricky part? Balancing transparency with not causing mass panic. We crafted patient notifications that were honest but measured, set up a dedicated hotline, and arranged credit monitoring services for affected individuals. All while dealing with the ransomware crew's demands (spoiler: we didn't pay).
We also had to shore up their compliance gaps—turns out their data retention policies were a mess, and their vendor agreements didn't have proper security clauses. Fixed all that while the crisis was still hot.
"We were looking at potentially losing our entire practice. The team at Elysian Veil Forge didn't just manage the legal stuff—they basically ran our entire response. Three months later, we had zero regulatory fines and actually came out with better security than before. Can't thank them enough."
— Healthcare Provider CEO (Identity Protected)We got them through the initial crisis without paying a cent to the attackers. Worked with law enforcement (RCMP cybercrime unit) to document everything properly. The forensic analysis showed the breach was worse than initially thought, but because we'd been proactive with notifications, the Privacy Commissioner actually commended our client's response.
Zero regulatory fines. That's right—zero. We demonstrated that the breach happened despite reasonable security measures and that our client's response exceeded legal requirements.
The patient lawsuits? We settled those quickly and quietly—class action never materialized because we were upfront from day one. Most folks appreciated the honesty and the credit monitoring we provided.
Six months later, they've got enterprise-grade security, proper incident response protocols, and their patient trust is actually stronger than before. Sometimes getting burned teaches you not to play with fire.
Q4 2023 | Small Business Owner (Confidential)
This case really got under my skin. Local business owner—15 years building a solid reputation in their community—suddenly found themselves drowning in fake reviews. Started with one unhappy customer (legitimate complaint, actually), but then things got weird.
Within two weeks, 47 one-star reviews appeared across Google, Yelp, and Facebook. Problem was, half these "customers" had never set foot in the business. Some accounts were brand new, others were clearly bots. The reviews weren't just negative—they were making specific allegations of illegal activity that were completely fabricated.
Revenue dropped 60% in a month. Employees were getting harassed. The owner's personal social media got flooded with threats. Classic reputation hit job, but proving it and stopping it? That's the hard part.
We went full forensic mode. Hired a digital investigation team to track down the source of these fake accounts. Turns out most were traced back to a competitor using offshore "reputation management" services—essentially professional trolls for hire.
Built a comprehensive evidence package showing the coordination: same IP addresses, similar writing patterns, accounts created within hours of each other. We documented everything because courts don't care about your feelings—they care about facts.
Hit the platforms hard with takedown requests, backed by legal threats when they dragged their feet. Google was actually pretty responsive once we showed them the data. Yelp was tougher—had to escalate to their legal department.
Meanwhile, we filed defamation claims against both the individuals we could identify and John Doe claims for the ones we couldn't. Also got a Norwich order to force the review platforms to cough up account data.
"I was ready to close up shop. Sixteen years of hard work was being destroyed by lies, and the platforms wouldn't help. These folks not only got the reviews removed but found out who was behind it all. The settlement we got let me retire my business debt and actually expand. Best money I ever spent."
— Business Owner (Identity Protected)Got 43 out of 47 fake reviews removed within 90 days. The remaining four were borderline cases we decided weren't worth fighting. More importantly, we identified the competitor behind the campaign.
That competitor got hit with a nasty surprise—our defamation claim included evidence of their involvement. They folded fast once they realized we had the receipts. Settled for a substantial sum that more than covered our client's legal fees and lost revenue.
As part of the settlement, the competitor had to post a public retraction and apology (vague enough to save face but clear enough to matter). We also got them to agree to strict non-disparagement terms with serious financial penalties for violations.
Our client's business bounced back within six months. Actually ended up stronger because the local community rallied around them once the truth came out. Sometimes adversity builds loyalty you can't buy.
Q1 2024 | Tech Startup (Confidential)
Oh boy, this one was a doozy. Fast-growing tech startup, Series B funding, aggressive growth targets. Their marketing team was crushing it—or so everyone thought. Turns out they'd been buying third-party email lists and importing contacts from trade shows without proper consent documentation.
Nobody thought it was a big deal until someone filed a complaint with the Privacy Commissioner. Then the dominoes started falling. Commissioner launched an investigation and discovered they had over 180,000 contacts in their CRM with questionable or non-existent consent records.
Potential fines were astronomical. But worse? Their investors were getting cold feet, upcoming funding round was at risk, and their reputation in the tech community was about to tank. Young founders were basically having a collective panic attack when they reached out to us.
First rule when the Commissioner comes knocking: don't try to hide anything. We immediately got ahead of it by conducting our own internal audit—basically doing the Commissioner's job for them, but with our spin on it.
Built a comprehensive remediation plan before they even asked for one. We're talking complete overhaul of their data handling practices: new consent mechanisms, proper documentation systems, updated privacy policies that people might actually understand, and training for every single employee.
The trickiest part was figuring out what to do with those 180,000 contacts. We couldn't just delete them all—that would've killed the business. Instead, we designed a re-consent campaign that was actually compliant. Clear opt-in language, no dark patterns, genuine choice to stay or go.
We also had to negotiate with the Commissioner's office. Regular updates, showing good faith, demonstrating that this wasn't malicious—just a young company that grew too fast and didn't know better. Honestly, that happens more than you'd think.
"We thought we were doing everything right. Finding out we weren't was terrifying, especially with our funding round coming up. The team helped us turn a potential company-ending crisis into a selling point—we're now known for having some of the best privacy practices in our space. Our investors actually loved that."
— Startup Co-Founder (Identity Protected)The Commissioner's office accepted our remediation plan, which was huge. We avoided any formal findings of violation, which meant no fines and no public report (those can be brutal for business).
The re-consent campaign actually worked better than expected—60% opt-in rate, which is solid. The folks who stayed were way more engaged anyway, so the marketing team ended up with a higher quality database.
Implemented a proper privacy compliance program with regular audits, appointed a Privacy Officer (they hired someone full-time), and built privacy considerations into their product development cycle. They're now using their privacy practices as a competitive advantage.
The funding round closed successfully—in fact, the investors were impressed by how quickly and thoroughly they addressed the issue. Sometimes showing you can handle a